Customer Representative
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New
Job summary
We are looking for a friendly, confident, and customer-focused person to represent recreational center and ensure customers have an excellent experience.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to customers professionally.
- Explain games, services, prices, memberships, and lounge rules.
- Assist customers with bookings, registrations, and tournaments.
- Respond to customer questions, complaints, and feedback.
- Build good relationships with new and existing customers.
- Promote memberships, events, tournaments, and services.
- Coordinate with game coordinators and other staff to serve customers efficiently.
- Record customer feedback and report important issues to the supervisor.
- Help maintain a clean, organized, and welcoming environment.
- Ensure customers pay and their sessions/bookings are properly recorded.
- Represent us professionally at all times.
Requirements
- 1-2 years of experience of previous customer-service experience is an advantage.
- Minimum qualification of a BSc.
- Good communication and customer-service skills.
- Friendly, respectful, and confident personality.
- Ability to work with different types of people.
- Basic computer knowledge.
- Ability to work as part of a team.
Ideal Candidate: Someone energetic, well-presented, reliable, and passionate about games, people, and creating a great customer experience.
Location: Dawaki, Abuja
Remuneration: NGN 80,000 Monthly
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