Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Cleroworks Technology Solutions
Customer Service & Support
1 week ago
A Customer Service Representative acts as the vital link between a company and its clients. Their ultimate goal is to ensure customer satisfaction, build brand loyalty, and deliver exceptional support. This is an on-site position with an office in Ijebu-Ode, Ogun State
Gabtar Investment Ltd
Customer Service & Support
1 week ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
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17thlane Nigeria
Customer Service & Support
1 week ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 week ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
Drym Technology Solutions
Customer Service & Support
1 week ago
Are you a graduate, HND, or OND holder based in Zaria or Kaduna State and ready to advance your career? We are inviting motivated individuals with an interest in administrative support and customer service to join our reputable organization. This is an excellent opportunity to grow professionally in a dynamic and supportive environment.
R & R
Customer Service & Support
1 week ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
1 week ago
A reputable hotel is seeking to hire an experienced, dedicated, and result-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent service delivery. The daily operations of the hotel and ensures a smooth run, motivating hotel staff.
Haven X Fitness Gym Ltd
Customer Service & Support
2 weeks ago
The Executive Assistant to the Founder & CEO provides focused, part-time administrative supportve support to Dr. Nikki Nkechi across a defined 20-hour work week, enabling her to stay on top of scheduling, communications, and patent/referral coordination without those tasks pulling her away from clinical care.
Swift Educational Consult
Customer Service & Support
2 weeks ago
We are seeking a Sales Customer Service Representative who will be responsible for managing customer interactions, converting inquiries into confirmed orders, and ensuring a seamless and delightful customer experience that aligns with our brand standards.
2 weeks ago
Unicaf is offering internationally recognised degree programmes in partnership with top universities in the UK, US, and Africa. We are expanding our student recruitment operations in Lagos, Nigeria, and are seeking motivated Call Centre Student Advisers to join our growing team.
Trustlink
Customer Service & Support
2 weeks ago
Our client operates in the audio and in-store media technology space, delivering music streaming and sound management solutions for businesses across various industries.
Proof of Position
Customer Service & Support
2 weeks ago
We're hiring one of our first engineers to help build the core of the Proof of Position product end to end. You'll work directly with the founder on features that ship to real users every week — from candidate profiles and verification flows to the employer hiring tools.
Trustlink
Customer Service & Support
2 weeks ago
We are looking for a highly motivated and customer-focused Customer Service Representative to deliver outstanding service across email, live chat, and inbound calls. This role plays a critical part in resolving customer inquiries efficiently while ensuring a positive customer experience that drives satisfaction and loyalty.
GEAR AUTOS LIMITED
Customer Service & Support
2 weeks ago
The Customer Service Representative is the first point of contact for customers. The main goal is to provide friendly, fast, and effective support that resolves issues and builds customer loyalty. You’ll handle inquiries via phone, email, chat, and social media while representing the company brand.
No1 Distress Sales Limited
Customer Service & Support
2 weeks ago
The Customer Service Officer is responsible for managing client communications, processing concrete orders, coordinating pour schedules, and ensuring excellent customer service throughout the order lifecycle. The role supports the Sales team by maintaining accurate customer records, handling enquiries and complaints, and preparing sales.
Inspired Apparel
Customer Service & Support
2 weeks ago
A Sales Representative is the primary link between a company and its customers, driving revenue by finding leads, presenting product solutions, closing deals, and managing post-sale relationships. They act as the face of the business, turning prospects into loyal clients.
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