Customer Service & Support Jobs in Nigeria

Cone Group (Cone Zhui Ti Ltd) is seeking a professional, organised, and customer-focused female Customer Care representative to manage client interactions and provide administrative support for our ELV (Extra Low Voltage) systems and services. This role is ideal for individuals with experience in customer service or technical coordination who are e

Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process. We are looking for a Loan Relationship Officer.

A Customer Service Representative is responsible for delivering exceptional support to clients by responding to inquiries, resolving complaints, and providing accurate information about products and services.

The Customer Service Officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...

We are seeking a Customer Service Support Staff member who will help customers by answering questions, resolving complaints, and providing information about products or services. Their main goal is to ensure customer satisfaction and maintain a positive company image.

As a Customer Service Representative, you will be responsible for delivering exceptional client care throughout the customer journey in-store. You will focus on managing inquiries, resolving service concerns, ensuring follow-up after treatments, and supporting client loyalty initiatives. This role emphasises client relationship management, prob ...

We are seeking a Customer Call Representative who will serve as the company’s first point of contact for voice, responsible for answering and managing incoming and outgoing calls across the organization. If you have compassion for people, with attention to intuitively understand and provide solutions through impeccable communication and collabo ...

We seek a suitable Guest Service Supervisor/Executive - Hospitality for this position.

House of Plants (Lagos Plants) is a modern, beautiful and exciting plants and flowers store located in the heart of Lekki Phase 1, seeking a vibrant social media savvy Store Assistant with excellent customer service and sales skills to manage the store.

We are looking for a Telesales Marketer to help contact potential and existing customers via phone to promote products or services and secure sales. The role is strictly physical in our contact centre in Ibadan, full-time and not remote..

Smart DNA is a leading DNA testing center in Nigeria, providing relationship testing, immigration DNA services, and wellness DNA tests with the highest standards of accuracy and confidentiality. We're seeking professional DNA Sample Collection Officer to provide convenient home collection services for clients in Lagos.

The Customer Service Executive (CSE) serves as the first point of contact between the organisation and its clients or customers. The role involves providing accurate information, resolving inquiries, and ensuring a positive customer experience through professional communication and efficient problem-solving.

We are seeking an experienced and empathetic Customer Support Manager to lead our support team, optimize customer experience, and develop scalable processes for resolving issues efficiently. This role will ensure our users feel heard, supported, and satisfied—across phone, WhatsApp, email, and platform chat.

A Customer Service Representative serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and providing accurate information about products or services. The CSR ensures customer satisfaction and maintains a positive company image.

The Social Media Manager/Digital Officer on a 6 months contract that will manage the supermarket’s digital presence, oversee content for in-mall display screens, train support staff, and deploy innovative strategies to boost visibility, engagement, and business growth.

You’ll be the friendly first contact for customers—replying to messages and calls across Instagram/Facebook/TikTok, WhatsApp, SMS, and phone. You’ll process orders, answer questions, resolve complaints, and handle returns/exchanges while keeping customers updated.