Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Homelight Properties Limited
Customer Service & Support
1 month ago
The Customer Service Officer will oversee all customer interactions in the branch, ensuring client satisfaction, timely resolution of complaints, smooth communication flow, and efficient service delivery.
No1 Distress Sales Limited
Customer Service & Support
1 month ago
The Brand Communications Manager is responsible for driving RLG Cosmetics' brand visibility, reputation, and customer engagement by developing compelling brand communication strategies and building strong relationships with influencers, beauty creators, media partners, and brand ambassadors.
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D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Sales Representative will be responsible for driving sales, building customer relationships, and ensuring excellent customer service. The role involves promoting the company’s products (cakes, pastries, and catering services) and meeting sales targets.
Primote Africa
Customer Service & Support
1 month ago
We are looking for a Technical Support Staff to provide technical assistance, troubleshoot product issues, and support customers with electrical and lighting solutions.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, energetic, and customer-focused Sales Representative to join our men's fashion retail team. The ideal candidate will have excellent interpersonal skills, a passion for fashion, and the ability to deliver exceptional customer service while driving sales. The successful candidate will be responsible for creating a memorabl ...
1 month ago
Are you detail-oriented, customer-focused, and experienced in banking operations? Our client, a reputable financial institution, is looking for a qualified Bank Teller to join its team.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-friendly, and sales-driven Sales Representative to join our retail team in Victoria Island. The ideal candidate will be responsible for attending to customers, promoting and selling kitchen utensils and gift items, maintaining attractive product displays, and supporting the achievement of sales targets.
Mirabol Integrated Services
Customer Service & Support
1 month ago
Are you an experienced Customer Service Officer with a passion for delivering exceptional customer experiences? Do you have at least 2 years of banking customer service experience? If so, this opportunity is for you!
Losode Nigeria Limited
Customer Service & Support
1 month ago
As a User Engagement (UE) Analyst at Losode, you will play a critical role as the front door of the business, directly impacting seller experience, buyer engagement, and revenue generation.
Boston Hills Resort and Hotel
Customer Service & Support
1 month ago
We are looking for a professional receptionist who will be the first point of contact for our guests.
PB & Partners Nig Limited
Customer Service & Support
1 month ago
PB & Partners Limited supports a fast-growing UK cleaning services company and is seeking a Remote Operations & Customer Experience Specialist. The role involves managing customer communications, coordinating cleaning teams across UK, maintaining service quality, resolving issues, and ensuring smooth day-to-day operations.
E-Hotels Transit Bnb Limited
Customer Service & Support
1 month ago
The Laundry Attendant will be responsible for washing, drying, ironing, folding, and properly handling linens, uniforms, and guest clothing while maintaining high standards of cleanliness and hygiene.
Bar Exams Mind Preparatory Ltd
Customer Service & Support
1 month ago
We are looking for a goal oriented as a customer support officer to join our team, he/she will serve as the first point of contact for clients, visitors, and partners of the organisation. The role involves providing exceptional customer service, responding to inquiries, resolving complaints, and ensuring a positive experience for all customers.
Staffify Outsourcing Limited
Customer Service & Support
1 month ago
The Customer Service Manager is responsible for developing and implementing customer service strategies that enhance customer satisfaction, loyalty, and retention. The role oversees the Customer Service Team, ensures efficient handling of customer enquiries and complaints, establishes service standards, and drives continuous improvement.
The Grid Restaurant and Winery
Customer Service & Support
1 month ago
The Guest Experience & Learning Manager will be responsible for designing, implementing, and maintaining exceptional service standards across all brands within Great Hospitality Group. This individual will drive customer service excellence, develop training programmes, elevate menu knowledge among staff, and curate memorable guest experiences.
The Acclivial Travellers Escapade Limited (TAT Agency Limited))
Customer Service & Support
1 month ago
As a Graduate Trainee in TAT Agency, you will participate in a structured training and development program designed to build a strong foundation in the travel and tourism industry. You will receive hands-on training and practical exposure in one of the company's core business units: Visa Processing, School Services (Study Abroad), or Vacation.
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