Customer Service & Support Jobs in Nigeria
With 170 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Aid Mall Ltd
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Officer to join our team.
Callboxs Nigeria
Customer Service & Support
1 month ago
We are hiring a Spanish call center customer service agent to join our growing customer support team. In this full-time, on-site role based in Abuja, you will be responsible for handling customer inquiries, complaints, and support requests on behalf of our clients. You will engage with customers via phone and email in Spanish and English.
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Foteino Talento
Customer Service & Support
1 month ago
The customer service officer will ensure the delivery of exceptional customer service by responding to inquiries, resolving complaints, providing accurate order updates, and ensuring a seamless customer experience across in-store and online channels.
Soft Solutions Limited
Customer Service & Support
1 month ago
Pre-Sales Engineer will understand customer needs, recommend appropriate IT and cybersecurity solutions, deliver technical presentations and demonstrations, and support opportunities from initial engagement through closure. The role also involves business development and contributing to sales targets by identifying and engaging potential customers
Hse of Tmsosraya
Customer Service & Support
1 month ago
House of TM Soraya is looking for a polished, warm, and professional Female Front Desk Representative to be the first point of contact for our clients and visitors. We are looking for someone who understands hospitality, client experience, and professional service, and can confidently represent us
Lead Enterprise Support Company
Customer Service & Support
1 month ago
The Head of Unit – Call Centre is responsible for providing strategic and operational leadership to the Call Centre. The role ensures the delivery of high-quality, timely, and empathetic customer service to enrollees, providers, corporate clients, and other stakeholders through efficient call handling and effective team management.
PacificMessages
Customer Service & Support
1 month ago
A reputable freight forwarding and logistics company in Apapa, Lagos is looking for a smart, professional and customer-focused individual to join its team.
I-Shine Drycleaning Service
Customer Service & Support
1 month ago
We seek to hire a female front desk representative for a laundry firm in Maplewood Estate, Oko-Oba, Agege. An OND with at least 1 year of working experience in a customer service/front desk role
Main Service Logistics
Customer Service & Support
1 month ago
We are seeking a reliable, detail-oriented, and proactive operations Officer to join our team at our Onitsha branch in Anambra State. The successful candidate will support warehouse, inventory management, and dispatch operations to ensure smooth and efficient daily activities while maintaining excellent service delivery standards.
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 month ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
Sakopower
Customer Service & Support
1 month ago
The Customer Complaints & After-Sales Service Officer is responsible for managing customer complaints, maintaining accurate records of faulty and repaired inverters, and coordinating the after-sales service process. The role involves recording all incoming and outgoing inverters, monitoring repair progress, following up with engineers,
Thronos Alliance
Customer Service & Support
1 month ago
The IT Support/Systems Officer will provide technical support and ensure the reliability, security, and effective operation of the organization's IT infrastructure, systems and user technology environment.
Mountain Investment & Securities Ltd
Customer Service & Support
1 month ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
Streamsoft Innovative Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-focused, and proactive Call Centre Representative to join our Customer Service team.
Caramella Signatures
Customer Service & Support
1 month ago
We are seeking to hire a Customer Experience Associate to join our team.
Tri-A service
Customer Service & Support
1 month ago
We are seeking to hire a Customer Service Officer to join our team.
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