Client Relations Officer (CRO)
Job summary
Zwe Limited is looking to hire a Client Relations Officer responsible for managing client communications, handling calls and messages, maintaining records, and preparing basic reports. The ideal candidate must be organized, reliable, and able to work within a structured system.
Job descriptions & requirements
Responsibilities:
- Handle client calls, WhatsApp messages, and inquiries
- Provide timely responses and follow-ups to clients
- Maintain accurate communication and activity records
- Prepare daily and weekly reports
- Support smooth day-to-day client operation
Requirements:
- Strong communication and customer service skills
- Ability to use WhatsApp and basic documentation tools effectively
- Organized, dependable, and proactive attitude
- Willingness to learn and work under supervision
- Prior real estate experience is an added advantage
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