Customer Service & Support Jobs in Nigeria
With 162 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Smart Grace Business Enterprise
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Queenest Recruitment & Support Agency
Customer Service & Support
3 weeks ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
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Onpab Limited
Customer Service & Support
3 weeks ago
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
R & R
Customer Service & Support
4 weeks ago
We are hiring a responsible, eloquent, and dedicated Customer Service Representative who will attend to walk-in and online customers professionally.
Jomav Homes
Customer Service & Support
4 weeks ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Jomav Homes
Customer Service & Support
4 weeks ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Skin Food Organic
Customer Service & Support
4 weeks ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
Irecharge Tech Innovations Ltd
Customer Service & Support
4 weeks ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
Irecharge Tech Innovations Ltd
Customer Service & Support
4 weeks ago
The role ensures a seamless customer experience while maintaining compliance with regulatory requirements, internal service standards, and customer protection guidelines.
Lbev Nigeria Limited
Customer Service & Support
4 weeks ago
We are seeking a detail-oriented and proactive Quality Control Officer to ensure that company processes, products, and services meet established quality standards. The ideal candidate will identify quality issues, monitor compliance, and recommend improvements to enhance operational efficiency.
Whip-Smart Service Providers Limited
Customer Service & Support
4 weeks ago
We are seeking a reliable and detail-oriented Store Keeper to manage inventory, maintain accurate stock records, and ensure the efficient storage and issuance of goods.
Tecpoint Global Solutions Limited
Customer Service & Support
4 weeks ago
The role of Customer Care Executive involves attending to customers' issues via emails, WhatsApp, Text & calls, to resolve the issues through first-level troubleshooting or coordinating with various departments like Operations, Projects, and Finance to provide appropriate resolution to customer issues.
Global T-shirt Factory Nigeria
Customer Service & Support
4 weeks ago
Global T-shirt Factory Nigeria is seeking an individual to fill the Customer Care Representative role, who will be laden with attending to customers online and on-site and offering general customer support. We are seeking sharp individuals with integrity and professionalism to manage the role.
BMValues Integrated Services Ltd
Customer Service & Support
4 weeks ago
We are looking for customer service representatives who are oriented
Ferdie Marie Solutions
Customer Service & Support
4 weeks ago
We are looking for smart, energetic, and sales-driven individuals to join our Outlet Sales/Operations team as Customer Service Officers in Lagos.
Pruvia Integrated Limited
Customer Service & Support
1 month ago
We are seeking an experienced, customer-focused Head of Customer Service to lead our customer service team and ensure exceptional client experiences throughout the property acquisition and after-sales processes. The ideal candidate should possess excellent leadership, communication, and problem-solving skills, with a proven ability to drive cus ...
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