Customer Service & Support Jobs in Nigeria
With 170 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A degree is the most common requirement, with OND also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 2 years of experience, with some requiring 1 year. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Main Service Logistics
Customer Service & Support
3 weeks ago
We are urgently seeking a smart, professional, and customer-focused Customer Service Representative to join our team at our Balogun (Lagos Island) branch. The ideal candidate will be responsible for handling customer inquiries and complaints, processing orders and managing customer relationships across various communication channels.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Ilesha, Osun State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
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Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Ohogbo, Osun State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Gbagi, Bodija, Sango/Eleyele, Agbeni, Ibadan Oyo State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Epe, Ikorodu Lagos State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
Vts Advisory Limited
Customer Service & Support
3 weeks ago
A fast-growing distribution company is seeking an energetic and target-driven Field & Van Sales Representative in Ohogbo, Osun State. The role involves acquiring customers, managing existing accounts, selling and distributing products, and achieving assigned sales targets.
3 weeks ago
Our client is seeking a proactive and target-driven Sales Officer to drive product sales, generate new business, and maintain strong relationships with existing and prospective customers. The ideal candidate should be confident in engaging customers, following up on leads, and converting opportunities into sales.
Flawless Aesthetic Center
Customer Service & Support
3 weeks ago
We are seeking a friendly, organized, and professional NYSC Corps Member to support our Front Office team. The role involves assisting with client reception, appointments, inquiries, follow-ups, and daily front-office operations while gaining practical experience in premium client service.
Philinnovation
Customer Service & Support
3 weeks ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Skysenx Limited
Customer Service & Support
3 weeks ago
Provides excellent customer support by handling enquiries, resolving complaints, managing customer requests, and maintaining positive relationships while ensuring a high level of customer satisfaction.
Elevare Human Solutions Ltd
Customer Service & Support
3 weeks ago
Elevare Human Solutions Ltd is looking for a Travel/Tour Agent to join our client's team in one its Hospitality branches across Nigeria.
Gobet247
Customer Service & Support
3 weeks ago
GoBet247 is seeking a Customer Service Supervisor with strong experience in sports betting/iGaming, particularly in Risk & Fraud Management and Quality Assurance. The successful candidate will supervise the customer service team, manage escalations, and monitor service quality.
Familyfun Concept LTD
Customer Service & Support
3 weeks ago
We are seeking an experienced and results-driven Retail Sales Manager to grow and manage our products across supermarkets and major retail outlets.
Whip-Smart Service Providers Limited
Customer Service & Support
3 weeks ago
The Content Creator & Social Media Manager will be responsible for creating engaging content, managing social media platforms, growing online communities, and driving brand visibility through strategic digital marketing initiatives. The ideal candidate should be passionate about storytelling, social media trends, and renewable energy.
Marhaba Auctions Ltd
Customer Service & Support
3 weeks ago
Serve as the first point of contact for walk-in visitors, phone calls, and online inquiries. Provide helpful information, schedule appointments, route qualified leads to Sales, handle initial complaints, and maintain a professional, welcoming customer experience.
Gabtar Investment Ltd
Customer Service & Support
3 weeks ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
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