Front Office Executive
Easy apply
New
Job summary
We are looking for Front Office Executivesb in a hotel: acts as the primary link between guests and hotel operations, overseeing guest arrivals, departures, daily communications, and front-desk workflows.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities
- Greet arriving and departing guests warmly, manage check-ins/check-outs, verify identification, and issue room keys.
- Handle phone, walk-in, and online reservations, prepare and settle guest folios, and process payments or refunds.
- Communicate room readiness, maintenance issues, or special requests directly with housekeeping, food and beverage (F&B), and engineering teams.
- Answer phone calls, resolve guest complaints calmly, and manage VIP arrivals or special service arrangements.
- Maintain front office logbooks, update Property Management Systems (PMS), compile daily reports, and conduct shift handovers
Requirements:
- A minimum of 2 years of experience
- A minimum of a diploma in a related field
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
