Customer Service & Support Jobs in Nigeria
With 175 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Front Desk Officer, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and problem-solving are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
5 days ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
5 days ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
This action will pause all job alerts. Are you sure?
LP & Engineering
Customer Service & Support
2 weeks ago
The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.
LP & Engineering
Customer Service & Support
2 weeks ago
The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.
Marhaba Auctions Ltd
Customer Service & Support
1 week ago
Serve as the first point of contact for walk-in visitors, phone calls, and online inquiries. Provide helpful information, schedule appointments, route qualified leads to Sales, handle initial complaints, and maintain a professional, welcoming customer experience.
Familyfun Concept LTD
Customer Service & Support
1 week ago
We are seeking an experienced and results-driven Retail Sales Manager to grow and manage our products across supermarkets and major retail outlets.
3 weeks ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
3 weeks ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
1 month ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Jobberman (Third Party Recruitment)
Customer Service & Support
1 month ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
FnV Lifestyle
Customer Service & Support
2 months ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
Koloxo West Africa
Customer Service & Support
Yesterday
We are seeking a proactive, detail-oriented Administrative & Marketing Executive to join our team. The ideal candidate will be responsible for verifying property listings, supporting administrative operations, and promoting our products through direct outreach to prospective clients.
Norak Technologies Ltd
Customer Service & Support
2 days ago
We are seeking a Customer Care Representative to join our Company. You will act as the first point of contact for customers, providing support, resolving issues, and ensuring a seamless experience with our software products and services. This role requires excellent communication skills, technical aptitude, and a customer-first mindset.
2 days ago
Receptionist is responsible for welcoming visitors, handling calls and inquiries, managing appointments and providing general administrative support to ensure smooth daily office operations.
Haven X Fitness Gym Ltd
Customer Service & Support
2 days ago
We are looking for a friendly, professional, and organized Front Desk Receptionist to provide excellent service to members and visitors while supporting the smooth daily operation of the gym. As the first point of contact, you will play an important role in creating a welcoming environment and positive member experience.
Zora Communications
Customer Service & Support
3 days ago
A Customer Support Representative assists customers by handling enquiries, resolving complaints, and providing information about products and services. The role serves as a key point of contact between the company and its customers, ensuring timely support, customer satisfaction, and a positive customer experience.
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .