Customer Service/ Call Agent
Job summary
We need individuals who are well spoken, friendly, persuasive, empathetic, someone who has a passion to work and who has a positive mindset.
Job descriptions & requirements
Responsibilities:
- Make outbound calls to screen and source potential customers
- Follow up with high-value prospective customers steadily
- Provide professional and high-quality customer service
- Promote smooth communication and support high-quality deal conversions
Requirements:
- A minimum of an SSCE
- Experience preferred (not compulsory)
- Persuasion
- Being empathetic
- Good communication, etc.
- Patience
- Excellent communication skills
- Sales skills
- Active listening
- Customer service
- Fluent verbal expression
- Preferably a female candidate
Location: Victoria Island, Lagos
Remuneration: NGN 150,000 - 400,000 monthly (higher salary based on personal ability and performance)
Working hours: Monday‑Friday | 9:00‑18:00/ Saturday | 9:00‑16:00
Note: No accommodation provided
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