Game Support Specialist

Responsibilities:

• Collaborate efficiently with account managers to optimise workflows and improve productivity.
• Maintain strict confidentiality of players’ game data and personal information.
• Never use unauthorised tools to manipulate player data; ensure data security at all times.
• Follow standardised procedures to complete tasks assigned by supervisors.
• Contribute to team efforts in designing efficient gameplay strategies and sharing best practices.
• Assist the team in verifying player information and resolving basic game-related issues.
• We require staff to collect resources in the game and be able to endure performing highly repetitive tasks for extended periods.

Requirements:

• Passion for gaming (experience in mobile/PC games preferred).
• Enthusiasm for innovation and technology.
• Willingness to learn and take initiative in team responsibilities.
• Proactive attitude with the ability to handle tasks beyond assigned duties.
• Basic English proficiency (school-level is acceptable).
• Able to tolerate prolonged use of tablets or playing mobile games.