Customer Service Representative
Easy apply
Immediate Start
Job summary
We are looking to hire a Customer Service Representative who will handle inquiries via phone, WhatsApp, Instagram, and email, assist with orders, manage social media, and drive sales. You’ll provide exceptional customer support, ensure smooth order processing, and create engaging content to promote our products.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Responding promptly to phone, WhatsApp, Instagram, and email inquiries,
- Assisting customers with orders, providing product information, and addressing concerns professionally,
- Managing social media platforms with engaging posts to promote products and drive sales,
- Reaching out to potential and past customers, offering personalized recommendations,
- Ensuring timely order processing and delivery while handling returns and exchanges.
Requirements:
- Minimum of 2 years of experience in a similar role
- Minimum ages of 18 and 27
- Must live in Ikeja, Lagos.
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