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Client Support Officer

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Job summary

The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.

Min Qualification: High School (S.S.C.E) Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

  • Respond to client enquiries and requests promptly.
  • Provide accurate information and guidance to clients.
  • Assist clients with account or service-related issues.
  • Follow up on outstanding client requests.
  • Maintain accurate client records and documentation.
  • Escalate unresolved issues to the relevant team.
  • Build positive and professional relationships with clients.
  • Support other administrative and client service activities when required.


Requirements:

  • A minimum of an SSCE
  • Good communication and interpersonal skills.
  • Good spoken and written English.
  • Computer literate.
  • Basic mathematical skills.
  • Patient, organised, and customer-focused.
  • High level of integrity.
  • Must reside within or around Agric, Ogolonto, Isawo, or Ikorodu Garage.

 

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