Client Support Officer
Job summary
The Client Support Officer will assist clients with their enquiries, requests, and concerns while ensuring that they receive timely and professional support.
Job descriptions & requirements
Responsibilities:
- Respond to client enquiries and requests promptly.
- Provide accurate information and guidance to clients.
- Assist clients with account or service-related issues.
- Follow up on outstanding client requests.
- Maintain accurate client records and documentation.
- Escalate unresolved issues to the relevant team.
- Build positive and professional relationships with clients.
- Support other administrative and client service activities when required.
Requirements:
- A minimum of an SSCE
- Good communication and interpersonal skills.
- Good spoken and written English.
- Computer literate.
- Basic mathematical skills.
- Patient, organised, and customer-focused.
- High level of integrity.
- Must reside within or around Agric, Ogolonto, Isawo, or Ikorodu Garage.
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