Chat Support Specialist
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Job summary
We’re hiring Chat Support Specialists to cover live chat and inboxes for independent digital media brands.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Cover live chat and inboxes during your shift
- Welcome new members and keep conversations useful and engaging
- Answer questions and follow up so members stay subscribed
- Hit quality and performance targets set by the team.
Requirements:
- Clear written English
- Fast typing and reliable attendance
- Comfortable with commission-based work
- Customer support, sales chat, or inbox management experience is a plus
Remuneration: $1,000–1,500 Monthly
Benefits:
- 5–10% commission
- Retention bonuses when members renew
- Regular competitions with cash and prizes Extra pay for top performers
Work Schedule:
- 6 days per week, 8 hours per day
- EST shift of either 1:00 PM – 9:00 PM, 9:00 PM – 5:00 AM, or 5:00 AM – 1:00 PM
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