Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 103 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Front Desk Officer. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, an OND is the most common requirement, with degree also accepted. Prospective employees are often expected to have essential soft skills such as communication and problem-solving, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, banking, finance & insurance, and hospitality & hotel. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
Synergy Aesthetic Ltd
Customer Service & Support
1 month ago
A Front Desk Officer in the healthcare sector is basically the first point of contact for patients and visitors. They keep the clinic/hospital running smoothly on the admin side so doctors and nurses can focus on care.
Capinta Consult Limited
Customer Service & Support
1 month ago
A Fashion House is looking for a creative, organized, and proactive Content Assistant to support a growing fashion illustration and online education brand. You’ll help record, edit, and schedule content while maintaining a consistent publishing schedule.
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Capinta Consult Limited
Customer Service & Support
1 month ago
Sales Representative needed
Jobs at HR On Wheels - Company Review & Salary - Working at HR On Wheels Careers & Employment
Customer Service & Support
1 month ago
A Dispatch Driver is responsible for the safe and timely pickup and delivery of packages while ensuring excellent customer service. The role involves planning efficient routes, verifying deliveries, maintaining accurate records, and ensuring the assigned vehicle is clean, roadworthy, and operated in compliance with traffic regulations and company p
Ceptua International Limited
Customer Service & Support
1 month ago
We are seeking a friendly, customer-focused, and proactive Customer Service Representative to join our team. The successful candidate will serve as the first point of contact for customers, responding to inquiries, resolving complaints, and providing accurate information about our products and services.
Jedopab Consult Limited
Customer Service & Support
1 month ago
A start-up advertising and marketing communications agency is seeking a highly motivated, experienced and results-driven Client Service Manager to drive client relationships, business growth and project execution within the agency.
PGE Travels and Educations Consulting Limited
Customer Service & Support
1 month ago
We are seeking a smart, proactive, and motivated Graduate Trainee Intern (NYSC Corps Member) to join our team. The ideal candidate should have studied Mass Communication, Marketing, Business Administration, or a related field, with a strong interest in marketing, customer engagement, business development, and communication.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, accountable and friendly Customer Service Representative in our company, who will welcome and attend to customers in a warm and professional manner.
Ultraceeti Africa
Customer Service & Support
1 month ago
Acts as the primary point of contact between a company and its clients to ensure satisfaction and build brand loyalty
17thlane Nigeria
Customer Service & Support
1 month ago
We are looking for a proactive and detail-oriented Creative Studio Assistant to support daily operations in a fast-paced fashion studio. The ideal candidate will assist with admin tasks, studio coordination, and basic content creation while ensuring smooth workflow and excellent customer support.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
The Client & Staff Relationship Officer is responsible for managing relationships between the company, its clients, and deployed staff. The role ensures excellent client satisfaction, staff engagement, prompt resolution of workplace issues, compliance with company policies, and smooth day-to-day operations at client sites.
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, dedicated and professional customer service representative in our prestigious company who will, attend to walk-in and online customers professionally.
Jobs at E-direct - Company Review & Salary - Working at E-direct Careers & Employment
Customer Service & Support
1 month ago
A reputable hotel is seeking to hire an experienced, dedicated, and result-oriented Hotel Manager to oversee the daily operations of the hotel and ensure excellent service delivery. The daily operations of the hotel and ensures a smooth run, motivating hotel staff.
Swift Educational Consult
Customer Service & Support
1 month ago
We are seeking a Sales Customer Service Representative who will be responsible for managing customer interactions, converting inquiries into confirmed orders, and ensuring a seamless and delightful customer experience that aligns with our brand standards.
GEAR AUTOS LIMITED
Customer Service & Support
1 month ago
The Customer Service Representative is the first point of contact for customers. The main goal is to provide friendly, fast, and effective support that resolves issues and builds customer loyalty. You’ll handle inquiries via phone, email, chat, and social media while representing the company brand.
1 month ago
As a Customer Support officer, he/she is responsible for providing excellent customer support by handling inquiries, resolving complaints, and ensuring a positive customer experience.
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