Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Sales Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a degree is the most common requirement, with HND also accepted. Prospective employees are often expected to have essential soft skills such as communication and patience, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and recruitment. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
1 month ago
We seek to hire a suitable candidate for this role.
Luminate Zone Consulting
Customer Service & Support
1 month ago
Our client is seeking to hire a Import & Customer Service Executive to manage freight quotation requests, provide timely and accurate pricing, support customer enquiries, and coordinate with carriers, agents, and internal teams to ensure a smooth process from quotation to shipment execution.
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1 month ago
This role is ideal for someone who understands that hospitality goes beyond simply serving food and drinks. The Waitress will be expected to anticipate guests’ needs, pay close attention to detail, communicate professionally, and provide service with grace and composure.
Gap Financial Technologies Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven Customer Relationship Officer to drive customer acquisition, loan sales, portfolio growth, collections, and customer satisfaction. The ideal candidate will build strong SME client relationships while ensuring quality portfolio management and compliance with credit processes.
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a professional, friendly, and client-focused Customer Relationship Officer to join our client’s IT firm. The successful candidate will be responsible for building and maintaining strong client relationships, addressing client needs and concerns, providing information about the company’s products and services, and ensuring
Estrada International Staffing Solutions
Customer Service & Support
1 month ago
We are seeking a friendly, attentive, and customer-focused Customer Service Representative to join our restaurant team. The successful candidate will be responsible for ensuring a positive customer experience by attending to enquiries, resolving complaints, taking feedback, and supporting smooth day-to-day customer interactions.
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer The successful candidate will be responsible for attending to customer inquiries, resolving complaints, providing information about the company’s products and services, and ensuring a positive customer experience.
D’xplorer Cakes and Catering Services Ltd
Customer Service & Support
1 month ago
The Customer Service Representative attends to customers, handles enquiries, processes orders, resolves complaints, and provides accurate product information. The role ensures excellent customer service through prompt communication, accurate transactions, and effective issue resolution. The representative maintains positive customer relationships.
Synergy Nigeria Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven Marketing Manager to develop and implement marketing strategies that increase brand awareness, attract customers, and drive business growth. The ideal candidate will manage campaigns, conduct market research, oversee promotional activities, strengthen customer engagement, and monitor marketing performance.
Swift Consulting
Customer Service & Support
1 month ago
We are seeking a Customer Support Officer who will serve as a key point of contact between the company and its customers, ensuring that enquiries, complaints, and service-related issues are handled promptly and professionally.
1 month ago
The Housekeeper is responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and other assigned areas of the hotel.
1 month ago
We are seeking to hire a Sales Representative to join our team.
The Crestlite Limited
Customer Service & Support
1 month ago
We are seeking to hire a Personal Assistant to join our team.
Stretch-it Concepts Limited
Customer Service & Support
1 month ago
Our client who is a premium Luxury Shortlet & Serviced Apartment in Magodo, Lagos, is seeking an experienced and digitally savvy Shortlet Operations & Digital Marketing Officer to manage its online presence, property visibility, bookings and promotional activities.
O.Peenice Adio Global Enterprise
Customer Service & Support
1 month ago
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Brain and Braces Limited
Customer Service & Support
1 month ago
We need a very thorough and experienced people manager who can manage the salon floor perfectly, ensure customer satisfaction and keep high salon standard
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