Customer Service Representative
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Job summary
The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, providing information about the company’s services, and ensuring a positive customer experience. The role requires excellent communication, professionalism, responsiveness, and strong customer relationship skills.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Responsible for managing customer inquiries.
- Providing accurate information, resolving complaints, and ensuring customer satisfaction.
- Maintaining strong customer relationships.
- Following up on requests, documenting interactions, and supporting sales activities.
- Representing the company professionally across all customer communication channels while consistently meeting service standards.
Requirements:
- Minimum qualification of BSc.
- 1 year of previous experience in a similar role.
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