Customer Service Officer

Responsibilities:

• Provide excellent, professional customer service to all clients, addressing inquiries and resolving issues efficiently.
• Strictly adhere to a Monday to Saturday work schedule, resuming promptly at 7:30 AM.
• Be prepared for extended working hours, including potential work on Sundays and participation in outdoor assignments.
• Demonstrate flexibility and willingness for occasional overnight stays at the office during peak festive periods.
• Maintain a high standard of tidiness and organization within your workspace.
• Collaborate effectively with team members, fostering a positive and productive work environment.
• Ensure all customer requests are handled with diligence and a problem-solving mindset.

• A minimum of 3 years of proven experience in a customer service role, though strong entry-level candidates with demonstrable job knowledge will be considered.
• Exceptional interpersonal and communication skills, with a genuine passion for serving customers.
• A proactive, resilient, and adaptable attitude, capable of handling varied work conditions and demands.
• Strong commitment to punctuality, reliability, and consistent attendance.
• An unwavering positive attitude towards teamwork and collaboration.
• Residence within Surulere, Mushin, Yaba, or Ilasamaja is essential to ensure a strict 7:30 AM resumption.