Customer Service & Support Jobs in Nigeria
With 168 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
1 week ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Ify Klozet & Fashion
Customer Service & Support
3 days ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
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Powell Homes and Shelters Limited
Customer Service & Support
1 week ago
We are looking for a smart, friendly, and organized Front Desk Officer who will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support.
Mountain Investment & Securities Ltd
Customer Service & Support
1 week ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
Anonymous Employer
Customer Service & Support
1 week ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
3 weeks ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Jobberman (Third Party Recruitment)
Customer Service & Support
1 month ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
FnV Lifestyle
Customer Service & Support
2 months ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Flawless Aesthetic Center
Customer Service & Support
Today
We are seeking a friendly, organized, and professional NYSC Corps Member to support our Front Office team. The role involves assisting with client reception, appointments, inquiries, follow-ups, and daily front-office operations while gaining practical experience in premium client service.
Jimbeba Communication
Customer Service & Support
Today
Our client, a growing diversified company based in Abuja, is seeking a customer-focused Aftersales Support Associate to manage customer enquiries, coordinate issue resolution and ensure a positive customer experience following the purchase or delivery of products and services.
Emador Nigeria Integrated Resources
Customer Service & Support
Today
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
Queenest Recruitment & Support Agency
Customer Service & Support
Today
We are looking for a hardworking and customer-friendly Server/Shop Assistant to join a restaurant team in Shomolu. The ideal candidate should be neat, respectful, attentive, and willing to work in a fast-paced restaurant environment.
Peopleplus NG
Customer Service & Support
Today
This is a premium wellness and lifestyle destination committed to creating exceptional experiences for every guest. We are looking for a warm, polished, highly organized, and commercially aware Front Desk & Guest Experience Officer to become an important part of our guest journey.
Sabeni inter-connect calls limited
Customer Service & Support
Today
We are seeking to hire a Customer Care Operator to join our team.
Geoinfotech Resources Limited
Customer Service & Support
Today
The Customer Service Representative is responsible for delivering exceptional customer support by serving as the first point of contact for clients and prospective customers. The role involves responding to enquiries, resolving complaints, maintaining strong customer relationships, and ensuring a seamless customer experience while supporting th ...
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