General Manager
Job summary
We are seeking a commercially minded, results-driven General Manager to lead a major business portfolio within FCIS. The role translates strategic objectives into business growth, operational excellence, and sustainable financial performance — partnering with Executive Management at both strategic and operational levels.
Job descriptions & requirements
Responsibilities:
- Develop and execute the strategic direction and annual business plan for the assigned portfolio.
- Own business growth and revenue generation, including customer acquisition, market expansion, and partnership development.
- Build a strong business development pipeline and lead high-value proposals, pitches, and negotiations.
- Manage senior relationships across government, private sector, development organisations, and clients, and represent FCIS at high-level forums.
- Provide oversight of business operations — setting KPIs and service standards, and driving efficiency and cost-effectiveness.
- Own the portfolio's financial performance: budgets, revenue targets, forecasts, profitability, and cash flow.
- Work with Product and Technology teams to keep solutions aligned with market and customer needs.
- Lead, coach, and develop team members and functional leads, building a high-performing, accountable team.
- Prepare management reports and provide Executive Management with insights, recommendations, and action plans.
- Manage financial, operational, commercial, reputational, and compliance risks.
- Lead major strategic projects, transformation initiatives, and change management.
Requirements:
- Minimum of a BSC qualification
- Minimum of 6 years of previous experience in a similar role
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