Job Summary

A customer service executive is the point of contact between Yes You Can and its customers. A customer service Executive must be able to speak fluently and write clearly to communicate with the customers.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

The Responsibilities of a Customer Service Executive (CSE) are as follows:  

1. Admission; 

  • Responding to customer inquiries concerning studying abroad which includes: programme of study, destination country, cost, visa applications etc.  
  • Sending of admission requirements to students  
  • Ensuring student sends all necessary admission documents  
  • Upload student documents into Hubspot – Hubspot is mainly for telephone calls and follow-ups
  • Ensuring a weekly report is sent to your Line Manager at the end of every week Friday 5 pm failure to do so attracts a penalty. The penalty is that staff automatically skips the next promotion/confirmation date. If this happens twice, staff will be suspended, or employment  terminated as deemed 
  • Communicating admissions, visa updates and other important studies abroad details to students 
  • Communicating with our UK, Ireland, US, Australia partners  
  • Embassy visits and training attendance  

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications
Stay productive - get the latest updates on Jobs & News
Deactivate Notifications
Stop receiving the latest updates on Jobs & News

This action will pause all job alerts. Are you sure?

Cancel Proceed
| Internship & Graduate |
NGN Less than 75,000
| Full Time |
NGN Less than 75,000