Senior International Travel & Relocation Consultant

Responsibilities:

Client Consultation & Advisory:

• Provide professional consultation and guidance on international travel, study, work, relocation and global mobility opportunities.
• Assess clients' travel objectives, eligibility and available options.
• Advise clients on suitable visa and travel pathways based on their individual circumstances.
• Clearly explain documentation requirements, processes, timelines, costs and next steps.
• Manage client expectations and provide excellent customer service.

Visa Application & Documentation Support:

• Review, assess, and organize client documents before application submission.
• Provide professional support for visa applications and documentation.
• Handle support for Study Visa applications.
• Handle support for Work Visa and employment-related visa applications.
• Handle Tourist and Visitor Visa applications.
• Handle Business Visa applications.
• Handle Conference and event-related travel visa applications.
• Support documentation for Permanent Residency and long-term residency pathways where applicable.
• Provide administrative support relating to settlement and ILR pathways where legally applicable.
• Prepare clients for visa interviews where required.
• Monitor application progress and communicate updates professionally.
• Maintain accurate records of client cases and application stages.

Study Abroad Services:

• Advise students on suitable study destinations and institutions.
• Assess student profiles and academic backgrounds.
• Guide clients through school and university application requirements.
• Review and support preparation of admission documents.
• Coordinate admission-related applications and documentation.
• Provide study visa documentation guidance and pre-departure support.

Work Abroad & International Job Applications:

• Advise clients on legitimate international work and career opportunities.
• Review CVs and employment documents.
• Support professional international job applications.
• Assist clients with job search strategies.
• Coordinate legitimate international recruitment and placement opportunities.
• Communicate with employers and recruitment partners where applicable.
• Track client job applications and follow-up activities.

Travel Planning & Ticketing:

• Provide professional travel consultation and itinerary planning.
• Research and recommend suitable flight options.
• Handle flight ticket reservations and bookings.
• Manage ticket changes, cancellations and travel adjustments.
• Arrange hotel reservations and accommodation bookings.
• Prepare travel itineraries and relevant travel information.
• Support travel insurance and other travel-related requirements where applicable.
• Assist clients with travel document arrangements and pre-departure planning.

Cultural Exchange & International Programs:

• Advise clients on legitimate cultural exchange and international mobility programs.
• Support eligible applications for exchange, internship, training and other international programs.
• Review program requirements and client eligibility.

Case Management:

• Manage multiple client cases simultaneously while maintaining accuracy.
• Maintain organized digital and physical client records.
• Track application deadlines and ensure timely follow-up.
• Identify missing documentation and follow up promptly.
• Handle client information with strict confidentiality and professionalism.
• Submit regular reports on active cases, applications, progress and completed transactions.

Partnerships & Business Development:

• Build relationships with universities, travel partners, hotels, employers, recruitment agencies and international institutions.
• Identify legitimate international opportunities and partnership possibilities.
• Recommend new travel, study, work and relocation opportunities for company growth.

Requirements:

• Minimum of 3 years' proven experience in travel consultancy, visa application support, study abroad, relocation or international mobility services.
• Demonstrable hands-on knowledge of international travel documentation and visa application procedures.
• Experience handling study abroad and university applications.
• Experience with international job applications and work abroad opportunities.
• Experience with flight booking and travel reservations.
• Knowledge of GDS systems such as Amadeus, Sabre or Galileo is a strong advantage.
• Excellent document review and attention-to-detail skills.
• Strong communication, consultation and customer relationship skills.
• Ability to manage multiple client cases and deadlines.
• High level of integrity, confidentiality and professionalism.
• Strong problem-solving and research abilities.
• Excellent written and verbal English communication skills.