Hotel Driver
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Job summary
The Hotel Driver is responsible for providing safe, reliable, and professional transportation services to hotel guests, staff, and management. The driver ensures guests are transported to and from the airport, business meetings, tourist attractions, and other destinations while maintaining excellent customer service and adhering to road safety.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
Rotating Schedule
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Safely transport hotel guests to and from the airport, hotel, and other designated locations.
- Provide pick-up and drop-off services for guests according to scheduled arrangements.
- Welcome guests warmly and assist with loading and unloading their luggage.
- Maintain a clean, neat, and presentable hotel vehicle at all times.
- Conduct daily vehicle inspections to ensure the vehicle is in good working condition.
- Monitor fuel levels, engine oil, water, tyre pressure, and other vehicle components.
- Report any vehicle faults, accidents, or maintenance requirements promptly.
- Keep accurate records of vehicle movements, mileage, fuel consumption, and maintenance.
- Follow all traffic laws and hotel transportation policies.
- Maintain a polite, respectful, and professional attitude when dealing with guests and colleagues.
- Assist guests with directions and provide useful information about local destinations when necessary.
- Ensure confidentiality and respect guests' privacy.
- Ensure the vehicle is properly parked and secured after every trip.
- Perform other duties as assigned by management.
Requirements:
- Minimum of SSCE or equivalent educational qualification.
- Valid driver's licence.
- Good knowledge of road networks and routes within the city.
- Minimum of 2–3 years of driving experience, preferably in a hotel or hospitality environment.
- Good communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Basic knowledge of vehicle maintenance.
- Good personal hygiene and neat appearance.
- Honest, reliable, punctual, and responsible.
Required Skills and Competencies:
- Excellent driving skills.
- Good customer service skills.
- Time management and punctuality.
- Communication and interpersonal skills.
- Problem-solving abilities.
- Attention to detail.
- Knowledge of road safety regulations.
- Ability to work flexible shifts, weekends, and public holidays.
Key Performance Indicators:
- Safe and accident-free driving.
- Timely guest pick-up and drop-off.
- Vehicle cleanliness and maintenance.
- Guest satisfaction and positive feedback.
- Proper documentation of vehicle activities.
- Compliance with hotel policies and traffic regulations.
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