Porter
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New
Job summary
We are seeking a hardworking, courteous, and physically fit Porter to assist guests with their luggage and provide general support during their arrival, departure, and stay at the hotel.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Assist guests with carrying luggage to and from their rooms during check-in and check-out.
- Welcome guests and assist upon arrival and departure.
- Escort guests to their assigned rooms and provide basic information about room facilities when necessary.
- Handle guests' luggage carefully and ensure it is properly stored when required.
- Assist guests with transporting personal belongings and other items within the hotel.
- Respond promptly to guest requests and direct enquiries to the appropriate department when necessary.
- Maintain cleanliness and orderliness in the lobby, entrance, and luggage storage areas.
- Assist with receiving, delivering, and moving hotel items as assigned.
- Support the Front Office team with general operational duties when required.
- Report lost and found items, guest complaints, or unusual occurrences to the appropriate supervisor.
- Perform other duties as assigned by management.
Requirements:
- Minimum of SSCE or its equivalent.
- Previous experience in a hotel or hospitality environment is an advantage.
- Good communication and interpersonal skills.
- Physically fit and capable of lifting and carrying luggage.
- Neat, presentable, and well-groomed.
- Polite, respectful, and customer-oriented.
- Ability to work shifts, weekends, and public holidays.
- Good teamwork and time-management skills.
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