Travel Consultant

Responsibilities:

• Manage branch operations, administration, documentation, and service delivery.
• Develop strategies to increase revenue, customer acquisition, and profitability.
• Promote study abroad, work abroad, visa advisory, education consulting, scholarship, and digital subscription services.
• Set and monitor staff sales targets, follow up leads, and convert prospects.
• Supervise, train, evaluate, and motivate staff while enforcing company policies.
• Handle client enquiries, complaints, applications, documentation, and follow-ups.
• Coordinate marketing campaigns, partnerships, seminars, and outreach activities
• Monitor payments, expenses, reconciliations, and financial accountability.
• Submit weekly and monthly sales, operational, and performance reports.
• Ensure compliance with company policies, immigration rules, and institutional requirements.

Requirements:

• Minimum of a bachelor's degree in business, marketing, management, tourism, or a related field.
• Minimum of 5 years’ relevant experience, including at least three years supervising staff.
• Proven record of meeting sales targets and growing revenue.
• Strong leadership, sales, communication, customer service, negotiation, reporting, and organisational skills.
• Proficiency in Microsoft Office, Google Workspace, CRM, and digital tools.
• Integrity, discipline, accountability, and ability to work under pressure.
  

KPIs: 

• Revenue growth,
• Sales conversion,
• Customer acquisition
• Subscriptions,
• Staff productivity
• Client satisfaction
• Operational efficiency
• Marketing results,
• Financial accuracy,
• Timely reporting.