Host / Hostess
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Job summary
We are seeking a Host/Hostess to own the guest welcome experience by warmly greeting arrivals, managing seating flow, coordinating with reservations, and ensuring every guest receives an elegant, organized first impression.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome guests warmly, verify reservations, manage walk-ins, and escort guests to their tables.
- Monitor the dining room layout and coordinate seating to balance service flow and maximize guest comfort.
- Manage the waiting list professionally and communicate realistic wait times.
- Handle guest enquiries, birthdays, special occasions, and VIP arrivals with discretion and warmth.
- Liaise with reservations, service staff, and management regarding seating priorities and service timing.
- Maintain the front desk, entrance area, and guest arrival zone to luxury hospitality standards.
Requirements:
- Previous host, reception, or guest service experience preferred.
- Excellent personal presentation, confidence, and people skills.
- Ability to stay calm, poised, and organized in a busy service environment.
- Strong communication skills and situational awareness.
- Basic knowledge of reservation systems is an advantage.
- Minimum of HND
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