Hotel Manager

Job Summary

A 3 star hotel in Benin City is looking for a Hotel manager who will be responsible for managing employees and for planning, marketing, coordinating, and administering hotel services such as catering and accommodation facilities.

  • Minimum Qualification: HND
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities;

  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Ensuring compliance with health and safety legislation and licensing laws
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments
  • Handling customer complaints and queries
  • Oversee personnel including receptionist, kitchen staff, and office employees
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Recruiting, training and supervising staff
  • Planning maintenance work, events and room bookings
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.

Job Requirement:

  • 3-4 Years experience 
  • HND/BSc. MSc 
  • Professional Certificate as an added advantage
  • Ability to increase the hotel patronage and increase revenue
  • Good communication skills.
  • Good interpersonal skills
  • The ability to motivate other members of staff
  • The ability to work well as part of a team.
  • Good leadership skills
  • The ability to discipline other members of staff.

Salary: NGN120,000- NGN150,000

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