HR Officer

Responsibilities:

Human Resource Operations & People Management

• Oversee daily HR operations, including employee records, onboarding, confirmations, transfers, exits, and employee relations.
• Serve as the first point of contact for staff welfare, engagement, and performance support.
• Coordinate the performance management process according to approved KPIs and performance timelines.
• Ensure compliance and implementation of the HR Manual/Staff Handbook across the organization.
• Lead onboarding, supervision, and performance monitoring of Corps Members and Interns.
• Support Learning & Development initiatives and internal capacity-building programs.

Recruitment & Talent Management

• Manage end-to-end recruitment processes, including sourcing, screening, interviews, documentation, and reporting.
• Oversee background checks, guarantor verification, and reference validation processes for clients and internal needs.
• Support the expansion and productization of talent acquisition and HR advisory services.
• Track recruitment leads, conversion metrics, turnaround time, and service quality.
• Work with the CPO to refine pricing, service structure, client engagement, and recruitment delivery standards.

Executive Support to the CEO

• Provide structured administrative support to the CEO, including diary/calendar management, scheduling, and meeting coordination.
• Prepare briefs, reports, emails, presentations, and documents required for executive decision-making.
• Track and follow up on action points from meetings, retreats, and strategic sessions.
• Liaise with internal and external stakeholders on behalf of the CEO.
• Coordinate speaking engagements, travel arrangements, logistics, and onsite event management where required.

Governance, Reporting & Process Discipline

• Support documentation and implementation of Standard Operating Procedures (SOPs).
• Maintain accurate HR and administrative records for audits, compliance, and internal reviews.
• Prepare periodic HR/Admin performance reports and dashboards for management meetings.
• Support regulatory and statutory filings/documentation in collaboration with the CPO.

Administration & Facility Management

• Oversee daily office administration, utilities, office supplies, inventory, and facility management.
• Ensure the office environment is safe, functional, clean, and properly equipped for operations.
• Manage vendors, service providers, maintenance teams, and facility contracts.
• Track administrative expenditures and support cost-control initiatives.

Corporate/Revenue Objectives

• Contribute directly to the firm’s revenue objectives through HR services, recruitment solutions, background checks, consulting support, and client engagements.
• Support business development initiatives relating to HR advisory and consulting services.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Psychology or related field
• Professional HR certifications (CIPM/PHR/SPHR/SHRM) are an added advantage
• Minimum 2–4 years relevant HR/Admin experience
• Experience supporting senior leadership/executives preferred
• Strong HR administrative and operational management skills
• Excellent organizational, coordination, and multitasking abilities
• High emotional intelligence and executive presence
• Strong communication and documentation proficiency
• Client service orientation and revenue-mindset
• Ability to work independently with minimal supervision
• Professional discretion and confidentiality