Skky

Front Desk Officer/ Receptionist

Job Summary

The role requires a smart and diligent personnel with effective communication skills with a minimum of 1 (one) year of working experience in the same role.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Responsibilities:

  • Receive patients and make sure they are properly attended to.
  • Provide basic clerical duties such as photocopying, record filing, posting information, and distributing mail, as required
  • Cover all incoming calls quickly and effectively; must address issues effectively and expeditiously at all times
  • Coordinate the scheduling, rescheduling, or cancelling of patients' appointments as required.
  • Assist patients to fill information forms as necessary.
  • Communicate with clients to determine if their enrolees are covered for treatments and obtain approval code if covered.
  • Assist in scheduling clinical appointments for patients, placing reminder calls, and informing patients and dentists of appointment changes made by either party

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