Facility Manager
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Job summary
We are seeking a highly disciplined, technically competent, and operationally proactive facility manager to lead the recovery, maintenance, and operational stability of the hotel’s physical infrastructure and engineering systems. The successful candidate will be responsible for ensuring that all hotel facilities, rooms, public areas, engineering systems, utilities, and guest-support infrastructure remain fully functional, safe, presentable, and operationally reliable at all times. The role requires a hands-on facilities leader capable of driving rapid room recovery, preventive maintenance systems, technical team coordination, infrastructure reliability, and fast issue resolution within an active hospitality environment. This is not a reactive maintenance role. The Facility Manager will be expected to build systems, enforce discipline, improve response time, eliminate operational downtime, and restore confidence in the hotel’s infrastructure reliability.
Min Qualification:
Diploma
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
Engineering & Facility Operations:
- Oversee all hotel engineering and facility operations daily
- Ensure all rooms, halls, public areas, and back-of-house areas remain fully operational
- Maintain uninterrupted support for hotel operations and guest experience
Preventive Maintenance Program:
- Design and implement preventive maintenance schedules
- Conduct daily, weekly, and monthly inspections
- Reduce repeated faults and emergency breakdowns
- Build room-by-room maintenance history tracking
Room Recovery & Technical Repairs:
- Lead aggressive room recovery and repair initiatives
- Increase sellable room inventory
- Prioritize critical operational defects affecting occupancy and guest experience
Utility & Equipment Management:
Oversee the following:
- Generators
- Electrical systems
- Plumbing systems
- AC systems
- Elevators
- Water systems
- Event support infrastructure
- Ensure stable and reliable utility operations
Event & VIP Readiness Support:
- Coordinate technical readiness for events and VIP functions
- Ensure power, AC, lighting, and support systems are tested before events
- Deploy standby technical support during major functions
Maintenance Team Leadership:
- Supervise maintenance technicians and contractors
- Assign work orders and track completion
- Enforce operational discipline and accountability
- Evaluate staff performance and productivity
Vendor & Contractor Management:
- Coordinate external contractors and suppliers
- Verify quality of outsourced work
- Monitor quotations, materials, and repair standards
- Prevent unnecessary repeat repairs and waste
Reporting & Operational Control:
- Maintain daily maintenance dashboards
- Track open vs completed issues
- Escalate critical operational risks immediately
- Submit daily and weekly technical reports to management
Requirements:
- Minimum 5–8 years facility/engineering management experience
- Hospitality or hotel engineering experience strongly preferred
- Strong hotel engineering/facility management experience
- Deep understanding of HVAC/AC systems
- Strong preventive maintenance planning ability
- Fast problem-solving and troubleshooting capability
- Strong leadership and supervision skills
- Ability to work under pressure in active hospitality operations
- Strong reporting and operational coordination ability
- Attention to detail and presentation standards
- Strong understanding of guest-impact priorities
- Proven experience managing ac systems, generators, plumbing, electrical systems and hotel room maintenance
- Experience leading technical teams in hospitality environments
Key Performance Indicators (KPIs):
Technical Operations:
- Reduction in room downtime
- Increase in sellable rooms
- AC functionality rate
- Generator reliability uptime
- Reduction in repeat maintenance faults
Response & Execution:
- Maintenance response time
- Work order completion rate
- Event technical readiness performance
- Resolution turnaround time
Facility Standards:
- Public area inspection scores
- Guest complaints related to maintenance
- Room readiness quality
Financial & Control:
- Reduction in maintenance waste/rework
- Better material utilization
- Contractor performance control
Operational Expectation:
- Problems are anticipated before failure occurs
- Repairs are completed properly the first time
- Guest-facing areas remain operationally ready
- Technical teams respond with urgency and professionalism
- Maintenance supports revenue generation by increasing room availability and protecting guest experience
Personality Portfolio Requirements:
- Proactive
- Technically strong
- Highly disciplined
- Operationally organized
- Detail-oriented
- Accountable
- Calm under pressure
- Capable of enforcing standards consistently
Important Note:
- This is a high-accountability operational role.
- The successful candidate will be expected to stabilize the hotel’s infrastructure systems quickly.
- Eliminate maintenance chaos
- Improve operational reliability and build long-term facility management systems that support occupancy growth, guest satisfaction, and operational efficiency.
Location: Jabi, Abuja
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