Sales & Client Relations Officer

Job Summary

A sales and client relations personnel is needed to work with our clients. Must be able to sell, convince and negotiate prices with leads to enable them to make a purchase using the right manner of approach. Excellent communication skills- written or oral, ability to stay organized, pay attention to details is a must-have.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Receive calls and respond to message (SMS and chat) enquiries
  • Discuss prices and communicate the value of the service/product to our clients' leads.
  • Negotiate prices where necessary & follow-up
  • Follow up with leads for payments
  • Send out invoices and receipts using apps/software
  • Confirm payments with our client and revert to leads.
  • Carry our work using one or more communication channels such as email, Whatsapp, Telegram, Instagram, etc.
  • Carry out post-sales activities, which include but are not limited to: sending 'thank you' messages for patronage, liaising with all parties or persons involved to ensure our clients' product/service has been well delivered, etc.
  • Carry out other tasks that are generally related and globally accepted to be within the scope of the role.

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