NOC Engineer

Flash Broadband Nigeria Limited

Job Summary

We are looking for a suitable candidate to fill this position.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description/Requirements

Job Description:

  • Perform general “system administration” tasks on all elements of the network.

  • Discover problem areas that could negatively impact system performance or customer satisfaction.

  • Proactively monitor network and system performance.

  • Analyze traffic data and trends and escalate areas of concern to the network design authority.

  • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).

  • Perform network surveillance 24/7, respond to network-reported and customer-reported problems.

  • Take ownership to ensure that all problems are resolved in a timely and efficient manner. 

  • Manage problem resolution using network monitoring/management tools

  • Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.

Qualifications:

  • Minimum of HND in Computer Engineering/Telecommunications 

  • Minimum of 1-3 years cognate experience as a NOC Engineer in an ISP FIRM 

  • Strong communications skills both written and verbal.

  • Capable of making solid, fact-based decisions under pressure. 

  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.

  • Technical experience in a telecommunications or network operations environment.

  • Very Good understanding of wireless communications technology 

  • Cisco CCNA/CCNP or any other networking certification. 

  • Candidate must be able to work on a 24/7 shift Rotation

Salary: NGN150,000 - NGN200,000

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