Job Summary

Our company is a Micro-credit Institution based in Lagos and we are looking for a Marketing/Relationship officer to build and preserve trusting relationships with our customers. The ideal candidate is expected to find ways to outperform our competition and maintain our company’s positive image.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Key Responsibilities:

  • Building positive relationships with customers
  • Assisting with generating new business
  • Build long-term relationships with clients and customers
  • Identify opportunities for greater profits
  • Understand customers needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customers complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply, and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Become familiar with the competition to stay ahead
  • Help promote and maintain a positive company image.

Required Skills:

  • Strong communication and interpersonal skills and the ability to build and maintain skills.
  • A background in customer service or sales is a plus
  • Must understand customer relationship management (CRM)
  • Strategic thinker and ability to analyze and solve problems quickly
  • Ability to work well with others and lead a team
  • Attentive to details and organized.

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| Full Time |
NGN 75,000 - 150,000
| Full Time |
NGN 75,000 - 150,000