Job Summary

We seek a professional Manager with proven short stay/hospitality experience. With great interpersonal communication skill, you will direct the day-to-day operations and activities at all our locations. Your duties will include managing personnel, collecting payments, monitoring budgets, satisfying customers, and evaluating general performance.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Regular Tasks:

  • Oversee personnel including receptionists, housekeepers, security, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Check guests out when they leave
  • Resolve issues regarding customer service, short stay services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the business’ services and amenities.
  • Coordinate with external parties including suppliers and partnerships with guests
  • Evaluate Yellow Door’s performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements:

  • Abuja resident preferred - no provisions for relocation
  • Bachelor’s degree in Hospitality, Business Administration, or relevant field.
  • Experience in hotel management or similar role.
  • Strong understanding of hotel management best practices.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.
  • Strong computer skills - particularly familiar with the Google Drive ecosystem.
  • Excellent written English.

To Apply:

  • Please send in your CV with the subject “Application for Manager Position” and a cover letter telling us how you will settle into the position in your first 30 days on the job.

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