Digital Marketing Executive
Job summary
Drive customer acquisition for Tempho.ai and Instavan using AI, compelling content, paid and organic campaigns, follow-up and automation. Bring creativity, strong design skills, ownership and reliable communication to deliver measurable results, guided by Passion, Integrity, Creativity and Service.
Job descriptions & requirements
Responsibilities:
- Generate paying customers: Attract qualified enquiries and convert them into paid Instavan bookings and Tempho.ai customers. Track conversions, acquisition costs and revenue.
- Research customers and competitors: Identify customer needs, objections and market opportunities to improve offers, messaging and targeting.
- Create compelling marketing materials: Use AI and creative tools to produce engaging graphics, flyers, videos and persuasive copy with accurate messaging and consistent branding.
- Manage paid campaigns: Launch and optimise Meta ads and other relevant campaigns. Test audiences, messages and offers within approved budgets.
- Grow organic reach: Publish useful content, engage relevant communities and manage social conversations that generate qualified enquiries.
- Build referral partnerships: Develop relationships with student communities, property managers, furniture sellers and other partners to generate customer referrals.
- Automate engagement and follow-up: Build workflows to capture, qualify and follow up with prospects, combining automation with timely personal assistance.
- Improve the customer journey: Identify and resolve—or coordinate fixes for—obstacles in landing pages, enquiry forms, booking and payment processes.
- Build trust and measure results: Collect genuine reviews and customer feedback. Report campaign spending, paid conversions and recommendations for improvement.
- Own execution and find opportunities: Maintain a marketing calendar, meet deadlines and communicate progress promptly. Propose solutions and complete agreed work without repeated reminders.
Requirements:
- Demonstrated experience executing campaigns that generated enquiries, bookings or sales, with clear evidence of your contribution.
- Ability to design professional graphics and edit engaging short videos using Canva, CapCut or equivalent tools.
- Write persuasive copy, respond professionally to customers and adapt messages to Canadian audiences.
- Use AI effectively for research, content creation and productivity while verifying accuracy and refining outputs.
- Hands-on familiarity with Meta Ads Manager, social media management, community engagement and organic acquisition.
- Build practical lead capture, engagement and follow-up workflows using CRM, email, messaging or automation tools.
- Understand acquisition costs, conversion rates, revenue and profitability. Test ideas and use results to improve performance.
- Research unfamiliar problems, troubleshoot basic tracking and workflow issues, and coordinate technical support when needed.
- Provide relevant work samples and examples of independently solving problems, meeting deadlines and delivering measurable outcomes.
- Work agreed hours overlapping with Toronto business hours and demonstrate Passion, Integrity, Creativity and Service through dependable follow-through.
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