Head, Corporate Services

Responsibilities:

• Develop and execute a long-term strategy for Support Services that aligns with NESCO’s vision, mission, and business goals
• Oversee business continuity and resilience planning, ensuring that critical operations remain uninterrupted
• Oversee the implementation of strategic procurement frameworks that enhance efficiency, cost-effectiveness, and supplier performance
• Develop and enforce procurement policies and procedures that ensure transparency, value for money, and compliance.
• Manage sourcing, negotiation, and tendering, contract vendor relationship management
• Coordinate with heads of department to ensure timely acquisition of quality goods and services, particularly for kitchen, housekeeping, maintenance, and events.
• Regularly monitor supplier performance and conduct periodic procurement audits.
• Oversee inventory planning and resource optimisation to ensure uninterrupted operations while minimising waste and costs
• Enforce a proactive risk management framework that integrates regulatory, operational, and security risks
• Ensure strict compliance with legal, environmental, and industry regulations to maintain corporate reputation and sustainability
• Lead the implementation of internal control mechanisms, ensuring financial and operational integrity
• Oversee security protocols/operations and business continuity plans to protect company assets, personnel, and information
• Develop and implement security policies, protocols, and contingency plans
• Supervise internal and outsourced security teams, ensuring proper training and conduct
• Review and upgrade security infrastructure, including CCTV, lighting, and alarm systems.
• Liaise with relevant authorities on safety compliance, risk management, and emergency preparedness.
• Oversee the implementation of a comprehensive IT strategy that aligns with business objectives and enhances operational efficiency
• Foster a culture of cybersecurity awareness, ensuring data integrity and regulatory compliance
• Develop and execute HR strategies that align with organizational goals and the service culture expected in an electricity generation & supply environment.
• Lead manpower planning, recruitment, onboarding, and talent development processes.
• Implement and manage performance appraisal systems and incentive programs.
• Drive employee engagement, retention strategies, and succession planning.
• Champion workplace safety, employee welfare, and well-being programs to enhance productivity and retention
• Oversee compliance with labour laws, industrial relations frameworks, and internal HR policies.
• Foster a healthy work culture that values diversity, inclusion, professionalism, and continuous improvement.
• Oversee administrative functions, records management, and office logistics.
• Develop a strategic facilities management plan, ensuring optimal maintenance, security, and long-term asset sustainability
• Ensure that company assets-buildings, office equipment, fleet, and communication systems-are well managed, maintained, and insured.
• Supervise general support services such as travel management, utilities, cleaning contracts, and maintenance coordination
• Implement cost-saving measures and operational efficiencies without compromising service delivery
• Foster a culture of safety, innovation, and continuous improvement within the department
• Represent the department in management meetings, regulatory discussions, and stakeholder engagements
• Ensure continuous training and professional development of department staff to enhance competency and performance
• Prepare periodic reports for the attention of the MD/CEO
• Review and authorise key expenditures/transactions of the Department in line with the approved budget
• Perform any other tasks as assigned from time to time by the MD/CEO

Requirements:

• Bachelor’s Degree or its Equivalent Qualification in Engineering, Human Resources Management, Business Administration, Public Administration, Management, Social Science or a related/relevant field from a recognised tertiary institution
• Postgraduate qualification in a relevant discipline, such as A Master’s Degree in Business Administration, Human Resources Management, Public Administration or related field from a recognised tertiary institution
• Relevant Professional Certifications, e.g., Institute of Chartered Secretaries and Administrators of Nigeria (ICSAN), Institute of Professional Managers and Administrators (IPMA), Chartered Institute of Administration (CIA) or any other relevant professional qualification
• Minimum of ten (10) years of relevant work experience, five (5) of which should be at a Senior Management in similar corporate services roles
• Proven experience in Human Resources and Administrative Leadership in a power supply sector customer-focused setting
• Strong working knowledge of procurement regulations, labour laws, and security systems.
• Proven experience in human resources & change management, coaching and talent development
• Excellent leadership, people management and supervisory skills
• Proven experience in evaluating onboarding, training, supervising and motivating employees
• Employee relations management skills
• Proven experience in supply & logistics chain management, contract negotiation & management and knowledge of materials & contracts in general
• Good knowledge of IT systems/tools
• Proven Financial & Accounting literacy
• High ethical standards and integrity
• Proficiency in technology use
• Stakeholder engagement
• Clear understanding of the statutory requirements and standards for power plants
• Good knowledge of hydro power plant and electricity distribution & retail processes
• Commercial acumen and cost consciousness
• Excellent negotiation and bargaining skills
• Proficiency in technology use