Human Resource Officer

Responsibilities:

Recruitment & Staffing:

• Manage end-to-end recruitment processes (job postings, interviews, selection, onboarding)
• Coordinate with department heads to identify staffing needs
• Prepare employment letters, contracts, and documentation
• Maintain a database of candidates and staff records

Employee Relations:

• Address staff complaints, grievances, and disciplinary matters
• Issue queries, warnings, and disciplinary actions when necessary
• Promote a positive work environment and staff engagement
• Serve as a link between management and employees

Performance Management:

• Monitor employee performance and conduct appraisals
• Support department heads in evaluating staff performance
• Identify training and development needs

Training & Development:

• Organize orientation programs for new employees
• Coordinate staff training and development initiatives
• Ensure employees understand hotel policies and procedures

HR Administration:

• Maintain accurate employee records and files
• Manage attendance, leave, and shift records
• Prepare HR reports (daily, weekly, monthly)
• Ensure proper documentation and compliance

Payroll & Benefits Support:

• Assist in salary processing and staff benefits administration
• Monitor staff attendance for payroll accuracy
• Handle leave management and records

Compliance & Policy Implementation:

• Ensure compliance with labor laws and hotel policies
• Develop and implement HR policies and procedures
• Support audits and inspections

Health, Safety & Welfare:

• Ensure staff adhere to health and safety regulations
• Handle workplace incidents and report accordingly
• Promote employee welfare programs

Requirements:

• Minimum of HND/BSc in Human Resources, Business Administration, or related field
• 2 years of HR experience (hospitality experience is an advantage)
• Knowledge of Nigerian labor laws and HR best practices
• Membership in HR professional bodies (e.g., CIPM) is an added advantage
• Strong communication and interpersonal skills
• Conflict resolution and problem-solving ability
• Organizational and multitasking skills
• Attention to detail and confidentiality
• Proficiency in Microsoft Office
• Leadership and decision-making skills
• Fast-paced hotel environment
• May require extended working hours, including weekends
• Frequent interaction with staff and management
• Professional and approachable
• Fair and firm in decision-making
• High level of integrity and confidentiality
• Proactive and result-driven