Job Summary

Alerzo Limited, a reputable technology, and services company that is transforming the process of distribution of FMCG products to informal retailers is looking for a suitable candidate for immediate employment for this position.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • He/She must always be responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Requirements:

  • Minimum academic qualification of BSc/HND with 0-1 Year of experience         
  • Good exposure to B2B Sales.
  • Excellent communication and negotiation skills
  • Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.

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