Human Resource/Admin Officer

Responsibilities:

• Ensuring office supplies are maintained, including checking inventory and working with the Inventory/Procurement Manager to ensure adequate levels of necessary supplies at all times
  
• Maintain and update company databases
• Organize a filing system for important and confidential company documents
• Prepare regular reports on expenses and office budgets
• Update office policies duly and as needed for employees and clients
• Maintain a company calendar and schedule appointments
• Greeting and directing visitors, answering phone inquiries, and handling complaints in a courteous, professional manner
• Operating copy equipment, fax machines, printers, or other equipment necessary and available
• Distribute and store organizational correspondence (e.g.: letters, emails, and packages)
• Prepare reports and presentations with statistical data, as assigned
• Arrange travel and accommodations
• Schedule in-house and external events
• Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation
• Assists in the coordination, supervision, and completion of special projects, as appropriate
• Prepare and review compensation and benefits packages
• Administer health and life insurance programs
• Implement training and development plans
• Plan quarterly and annual performance review sessions
• Inform employees about additional benefits they’re eligible for (e.g. extra vacation days)
• Update employee records with new hire information and/or changes in employment status
• Maintain organizational charts and detailed job descriptions along with salary records
• Forecast hiring needs and ensure the recruitment process runs smoothly
• Develop and implement HR policies throughout the organization
• Process employees’ queries and respond in a timely & professional manner
• Stay up-to-date and comply with changes in labor legislation
• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Maintain employee records (attendance, employment data, etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Looks after the health, safety, and welfare of all employees
• Advises on disciplinary and employee performance problems
• Preparing job descriptions, advertising vacant positions, and managing the employment process
• In charge of orientating new employees and training existing employees
• Monitors employee performance
• Coordinates employee engagement sessions
• Report all observed safety issues & participate in programs to keep operations safe
• Perform all other tasks as may be assigned by Management

Key Outcomes of the Role:

• Excellent record-keeping at the office
• Foster professional relationships with clients and staff members
• Improve overall efficiency
• Availability of office supplies
• Well-managed facilities in line with budget set 
• Staff welfare improvement
• Improvement in staff commitment level

Requirements:

• Minimum academic qualification of a Bachelor's degree in any related discipline 
• Minimum 1 year post NYSC cognate experience in an Administrative role.
• Any other relevant professional qualification is an added advantage.
  
• Solid knowledge of office procedures
  
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Records maintenance skills
• Skill in budget preparation and fiscal management
• Strong communication skills
• Ability to multitask
• Knowledge of HR systems and databases
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Good organization, time management, and scheduling skills
• Basic bookkeeping experience, especially in accounts payable/receivable
• Attention to detail
• Knowledge of Applicant Tracking Systems

Location: Calabar