Sales Coordinator
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Job summary
Manage customer onboarding and the CRM/WhatsApp sales pipeline from lead handoff to close. Coordinate follow-ups, manage high-value dealer and bulk-buyer accounts, track conversions, collaborate with Marketing and Shipping, and deliver weekly pipeline reports to drive sales growth.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Develops and coordinates new customer onboarding.
- Owns the CRM/WhatsApp lead pipeline end-to-end: every Marketing Qualified Lead (MQL) handed off by marketing is logged, assigned, and tracked to close or loss.
- Sets daily/weekly follow-up cadences for the sales assistant and personally manages higher-value leads (bulk dealer orders, diaspora buyers).
- Liaises directly with the marketing team lead on lead quality and conversion feedback, closing the loop between ad spend and actual sales.
- Manages relationships with car dealers and bulk buyers, including bulk-shipping program terms.
- Produces weekly sales pipeline reports (leads in, leads converted, leads lost and why, average time-to-close).
- Coordinates with the Shipping/Clearance Coordinator to give customers accurate delivery timelines during the sales process.
- Coordinates with the sales assistant to conduct effective dealer door-to-door marketing campaigns.
Requirements:
- Minimum qualification of a BSC
- 4 years of previous experience in a similar role
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