Frontliners and Cashiers
Job summary
We are seeking friendly and reliable Restaurant Frontliners and Cashiers to provide excellent customer service and ensure smooth front-of-house operations. The successful candidates will be responsible for welcoming customers, taking orders, processing payments, and ensuring a positive dining experience. Frontliners and Cashiers play a key role in maintaining efficient service by accurately handling customer orders, coordinating with kitchen staff, and ensuring the service area remains clean and organized. The role also involves assisting customers with menu information and resolving basic service issues in a professional manner.
Job descriptions & requirements
- Welcome and greet customers in a friendly and professional manner.
- Take customer orders accurately and relay them to the kitchen.
- Process cash, card, and digital payments using the POS system.
- Issue receipts and maintain accurate transaction records.
- Assist customers with menu information and recommendations.
- Ensure the service area and counters are clean and organized.
- Handle customer inquiries and basic complaints professionally.
- Coordinate with kitchen staff to ensure timely order delivery.
- Follow proper opening and closing cashier procedures.
- Previous experience in customer service, retail, or restaurant service is an advantage.
- Strong communication and interpersonal skills.
- Basic knowledge of cash handling and POS systems.
- Friendly personality with a customer-focused attitude.
- Ability to work in a fast-paced environment.
- Good attention to detail and accuracy.
- Ability to work flexible shifts, weekends, and holidays.
- Professional appearance and positive work attitude.
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