Sales/Customer Experience Officer
Job summary
We are seeking an sharp and results-driven professional to drive client acquisition, maintain strong customer relationships, and increase brand awareness for our cleaning and drone cleaning services. The ideal candidate will identify new business opportunities, manage client accounts, and promote our range of cleaning solutions to individuals.
Job descriptions & requirements
Responsibilities:
- Source and acquire new clients while nurturing strong relationships with existing customers.
- Promote and market cleaning services and drone cleaning, including residential, commercial, and specialized cleaning solutions.
- Guide clients through service selection, scheduling, and post-service support.
- Ensure service delivery meets client expectations and quality standards.
- Collaborate with operations to ensure smooth service execution and client satisfaction.
- Contribute to sales targets and support overall company growth objectives.
Requirements:
- Minimum of OND/HND/B.Sc. in Business Administration, Marketing, Hospitality, or related fields.
- Proven experience in sales, client service, or customer-facing roles (experience in cleaning services or facilities management is an advantage).
- Strong interpersonal and communication skills.
- Goal-oriented with a passion for customer service and business growth.
- Ability to work independently and as part of a team.
- Comfortable handling high-volume client interactions.
- Familiarity with Abuja’s business environment is a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for career growth and professional development.
- A dynamic, supportive, and team-oriented work environment.
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