Customer Service Representative
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New
Job summary
A Customer Service Representative interacts with customers to handle inquiries, resolve complaints, provide product or service information, and ensure customer satisfaction. They serve as the link between the organization and its customers.
Min Qualification:
OND
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
The Customer Support: in see
- Respond to customer inquiries through phone, email, or in person
- Provide information about products and services
- Assist customers with orders, payments, and requests
Complaint Resolution:
- Handle customer complaints professionally
- Identify problems and provide appropriate solutions
- Follow up to ensure customer satisfaction
Requirements:
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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