Customer Service & Support Jobs in Nigeria
Customer Service & Support Jobs
In the thriving field of customer service & support, job seekers can explore a multitude of opportunities with 143 currently available jobs. The demand for professionals in this role appears high, given the variety of industries actively seeking talent. Common positions in this sector include customer service representative, client support associate, and call centre agent. Notably, the majority of these opportunities are based in Lagos, with many being full-time roles, reflecting the robust and dynamic nature of the market in this region.
Salary & Benefits
Customer service & support roles offer a diverse range of salary prospects. The most prevalent salary bands range from NGN 70,000 to 150,000 and NGN 150,000 to 250,000, catering primarily to entry-level positions. However, more experienced professionals may earn up to NGN 250,000 – 400,000. Beyond the base salary, common benefits in this field often include health insurance, paid time off, and in some cases, performance-based bonuses.
Skills & Experience
Employers in customer service & support roles often seek candidates with qualifications such as a degree or an HND. Familiarity with tools such as Microsoft Office and customer relationship management (CRM) systems is advantageous. Essential soft skills include communication, problem-solving, and attention to detail, which are highly valued in the sector. The market comprises a mix of entry-level and mid-level positions, with a significant proportion of openings requiring between one to two years of experience, making it accessible to those taking their early career steps.
Key Responsibilities & Tasks
Junior roles in customer service & support commonly involve responding to customer queries and inquiries, data entry, and handling customer complaints. These tasks require excellent communication skills and attention to detail. For senior roles, the responsibilities expand to include oversight of service processes, developing customer service strategies, and possibly managing a team of service representatives. These positions demand strong leadership abilities and advanced problem-solving skills to ensure efficient operation and customer satisfaction.
Industries & Companies
The leading industries actively recruiting for customer service & support positions include Hospitality & Hotel (17% of listings), Retail, Fashion & FMCG (12% of listings), and Banking, Finance & Insurance (11% of listings). Companies within these sectors are among the top employers seeking talent in this field. Many listings are spread across a variety of employers, indicating a healthy demand for customer service professionals across multiple domains.
Cakes and Cream
Customer Service & Support
6 days ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
StyledByLayo
Customer Service & Support
1 week ago
We are hiring a proactive and focused customer service officer with proven experience in the fashion and lifestyle industry to join our team (AllureBySBL) in Lagos. If you enjoy communicating clearly, solving problems, and making customers feel valued, we'd love to meet you. Proximity to Lekki and the ability to use social media tools are added ...
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Tres-Azul Integrated Services Limited
Customer Service & Support
3 weeks ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure Client satisfaction and Be Ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team. This role involves e ...
Yousheng Group
Customer Service & Support
4 weeks ago
We are seeking a female customer service representative. The customer service representative will be responsible for engaging with company users through outbound phone calls, providing support, gathering feedback, and ensuring user retention. The ideal candidate must have excellent communication skills, a positive attitude, and the ability to m ...
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are seeking a results-driven relationship manager to build strong client relationships, drive loan sales, mobilise deposits, and ensure timely repayments.
Dignity Finance and Investment Ltd
Customer Service & Support
1 month ago
We are hiring an experienced relationship manager (payroll lending) with a strong background in payroll lending to drive loan disbursement, deposit mobilisation, and portfolio growth within the civil servant and salaried segment.
Slimmex Unibloom International Limited
Customer Service & Support
1 month ago
We are looking to hire a call centre operator, also known as customer service representatives or call centre agents, who will be responsible for handling incoming or outgoing calls from customers to address their inquiries, resolve issues, provide information, or offer support. They play a crucial role in ensuring positive customer experiences ...
Customer Service & Support
1 month ago
MSport is an international online betting platform that is currently operating in Nigeria and Ghana. With the sustained growth of MSport, we are looking for an experienced customer service representative who is good at handling Chats, E-mails, Calls, and Social Media inquiries and complaints and always paying attention to the Customers and unde ...
Vivandi Management Services
Customer Service & Support
1 month ago
VIVANDI Management Services Ltd is recruiting on behalf of a reputable and forward-looking Oil & Gas company.The community relations coordinator sits in the community relations west hub team which is a ‘growth hub’ for the company with lots of sensitivity in the Niger Delta heartland. The community relations coordinator reports to the community ...
Anonymous Employer
Customer Service & Support
1 month ago
We seek to hire a suitable candidate for this role.
Bespoke by Design
Customer Service & Support
1 month ago
We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products.
LedgerLite Enterprise
Customer Service & Support
2 months ago
We seek to hire a suitable candidate for this role.
Zhongxin Network Technology Co. Ltd
Customer Service & Support
3 months ago
The Customer Service Representative is responsible for interacting with customers to handle inquiries, complaints, and requests in a professional and timely manner. The role ensures customer satisfaction by providing accurate information about the company’s products and services, resolving issues, and maintaining positive customer relationships.
Geoinfotech Resources Limited
Customer Service & Support
Yesterday
The Customer Service Intern will assist in handling customer inquiries, providing support to clients, and ensuring customer satisfaction through professional communication and service delivery.
Gradely.NG
Customer Service & Support
Yesterday
As a Customer Success Associate at Gradely, you will be the primary point of contact for our parents.
Yesterday
A Storekeeper manages inventory and oversees all operations in a storeroom or warehouse. They are responsible for tracking stock levels, receiving and shelving deliveries, preparing outgoing shipments, and ensuring the physical workspace remains safe, clean, and highly organized
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