Customer Servive Representative
Job summary
<p>We are hiring an active and responsible person who will play the role of customer service personnel in our reputable company, to serve as the first point of contact for clients, attendees and partners.</p>
Job descriptions & requirements
Responsibilities:
- Serve as the first point of contact for clients, attendees, and partners before, during, and after events.
- Handle inquiries via phone, email, and in-person interactions in a professional and timely manner.
- Assist with event registration, ticketing, and attendee coordination.
- Resolve customer complaints efficiently while maintaining a positive brand image.
- Provide accurate information about event schedules, venues, and services.
- Gather feedback from attendees to improve future events.
Requirements:
- Proven experience in customer service, hospitality, or event support.
- Strong problem-solving abilities and attention to detail.
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