Customer Service Representative
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New
Immediate Start
Job summary
<p>We are seeking a Customer Service Representative to join us .</p>
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Responding to customer queries via phone, email, or chat
- Resolving complaints and concerns in a professional manner
- Providing product/service info and support
- Escalating complex issues to supervisors or teams
- Tracking and analyzing customer interactions to improve service
- Attend to customers online and offline
- Process Orders
- Handle Social Media(Instagram, Facebook, Tiktok, WhatsApp)
- Take Product pictures.
- Other ad-hoc duties
Requirements:
- No experience needed
- Minimum of an OND
Social Media
Microsoft Office
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