Customer Service Officer
Easy apply
Job summary
The Customer Service Officer is responsible for providing professional and efficient support to customers by handling inquiries, resolving complaints,and ensuring overall satisfaction.The role involves serving as the first point of contact,offering accurate information about products and services,and addressing customer concerns in a timely manner.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Job descriptions & requirements
Responsibilities:
- Customer Support
- Complaint handling
- Record Keeping
- Communication & Coordination
- Customer relationship manager
Requirements:
- Professional Conduct
- Strong communication skills & problem-solving ability
- Organizational skills
- Products service knowledge
- Basic communication skills
- Professionalism and a customer-focused attitude
- Willingness to learn and follow procedures
communication skills
Customer focused
Willingness to learn
Professionalism
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