Customer service Intern
Easy apply
New
Immediate Start
Job summary
The Customer Service Intern will support the customer relations team by responding to client inquiries, managing customer interactions, and ensuring a positive experience for prospective and existing clients. The role provides hands-on exposure to customer service operations within the real estate sector.
Min Qualification:
Degree
Experience Level:
Internship & Graduate
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and social media platforms.
- Provide accurate information about company properties, services, and processes.
- Maintain and update customer records in the company database.
- Assist in scheduling property inspections and client meetings.
- Follow up with prospective and existing clients to ensure satisfaction.
- Handle customer complaints professionally and escalate complex issues when necessary.
- Support the sales and marketing teams with customer engagement activities.
- Prepare basic reports on customer feedback and service performance.
Requirements:
- Bachelor’s degree or HND in any relevant field.
- NYSC Corps Members (Corpers) currently serving are encouraged to apply.
- Strong communication and interpersonal skills.
- Good problem-solving and customer handling abilities.
- Basic knowledge of Microsoft Office tools (Word, Excel).
- Ability to multitask and work in a fast-paced environment.
- Interest in customer service and the real estate industry.
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