Customer Relationship Officer
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Job summary
We're looking for a customer-focused CRO to build strong relationships and drive customer satisfaction.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Customer Support: Handle customer inquiries and issues
- Relationship Building: Foster strong customer relationships
- Feedback Collection: Gather feedback to improve services
- Issue Resolution: Resolve customer complaints efficiently
Requirements:
- Education: HND/Bachelor's degree in relevant field
- Experience: 1-3 years of customer service experience
- Excellent communication and interpersonal skills
- Problem-solving and empathy
- Customer service orientation
Personal Qualities:
- Friendly and approachable
- Proactive and adaptable
- Team player with a positive attitude
Remuneration: NGN 150,000 - 250,000 per month.
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