Customer Care Representative
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New
Job summary
<p>A fast growing skin care company is looking for smart, proactive and customer focused Customer Care Representative (CCR) to join our team.</p>
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Respond to customer inquiries via calls and all social media platforms.
- Handle customer complaints professionally and provide timely solutions.
- Process and follow up on orders to ensure smooth delivery.
- Maintain proper records of customer interactions and transactions.
- Provide accurate information about skincare products and services.
- Work closely with the sales and logistics team to ensure customer satisfaction.
Requirements:
- Minimum of OND/HND/B.Sc in any relevant field.
- Previous experience in customer service or a similar role.
- Good knowledge of skincare products is an added advantage.
- Ability to work under pressure and meet targets.
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