Support Representative
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Immediate Start
Job summary
We are a fast-growing, tech-savvy insurance brokerage firm redefining how people experience insurance. We are seeking to hire a Client Support Representative to join our team.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Serve as the primary point of contact for client enquiries and service requests.
- Maintain positive and professional relationships with clients.
- Assist with policy documentation, renewals, and endorsements.
- Support clients through the claims process and follow up with insurers.
- Maintain accurate client records and documentation.
- Work closely with the sales, underwriting, and operations teams to ensure efficient service delivery.
- Support internal teams with client-related documentation.
Requirements:
- Minimum BSc.
- 2 years of previous experience in a similar role.
Customer Service
Effective Communication
Support
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