Operations Assistant
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Job summary
We are looking for a highly organised, proactive, and detail-oriented assistant to support the day-to-day operations of a growing fashion brand. This role is ideal for someone reliable and communicative, working closely with the founder to ensure smooth operations, client management, and order coordination.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time - Full Time
Job descriptions & requirements
Responsibilities:
Administrative & Operations Support :
- Create and send invoices to clients
- Track payments and follow up where necessary
- Maintain organized records of client orders
- Assist with managing order timelines and updates
- Run business-related errands
- Support on shoot days
Client Management:
- Respond to client inquiries (Instagram & WhatsApp)
- Share pricing, processes, and service information clearly
- Book consultations and manage scheduling
- Maintain professional and warm communication with clients
Social Media Management:
- Schedule posts and ensure consistency
- Respond to DMs and comments in line with brand tone
- Assist with basic content creation and uploads
General Support:
- Assist the founder with day-to-day business tasks
- Ensure smooth communication between client-facing and production teams
- Flat urgent issues or client concerns promptly
Requirements:
- Minimum HND
- 2 years of previous experience in a similar role
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