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2 weeks ago

Job Summary

Sales and client relationship management for our cleaning and maintenance services exclusively to UK customers.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities:

  • Selling our services, taking bookings, and scheduling jobs
  • Operations scheduling for all delivery teams across our service offerings 
  • Managing service delivery personnel on the ground 
  • Client account management 
  • Responding to client inquiries including internal clients 
  • Providing detailed information about our services, issuing quotes, and upselling services 
  • Resolving client complaints and issues in a timely and effective manner 
  • Maintaining accurate client records and updating account information 
  • Assisting clients with placing orders and resolving payment issues 
  • Chasing debtors  
  • Provide support and troubleshooting for client portals and apps 
  • Monitor client satisfaction and track trends in client feedback 


Requirements:

  • Minimum academic qualification of a Bachelor's degree in any related field 
  • Minimum of 2 years of proven work experience 
  • Excellent communication skills


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